Although we do our best to keep such sellers off our site, this problem does arise occasionally. We recommend that you send details of the transaction to admin@webidz.com. Be sure to include auction number(s), sellers username, date and method of payment, and any other information that would assist us in our investigation.

 

We will do our best to mediate a resolution for you, but there is no way for us to recoup funds for you, or guarantee you any specific results. We ask that you use "safe" payment methods when making purchases from buyers you are not familiar with. When we say "safe", we are referring to payments through Paypal or Google, as you have the chargeback process available for such issues. We strongly recommend that you do not use cash, money orders, checks, or wire transfers to pay sellers you are not familiar with, or sellers that have limited feedback ratings. These payment methods leave little or no recourse for the buyer, in regards to recouping funds paid to the seller.

 

WeBidz will thoroughly investigate all such claims, then take appropriate action against sellers accounts that are not in compliance. We will also take steps to hinder these persons from signing up to sell on the site again.

 

We suggest filing complaints with the appropriate agencies below, should WeBidz not be able to resolve your issues.